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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS Technical Support

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Support
Responsive and quick to help with my problem. Explored all possibilities and made sure that I was happy with the changes
Support
Support
Excellent prompt service from Solid Solutions, Jose Feijoo Rego, Applications Engineer. Troubleshooting an issue viewing decals in the assembly drawing.
Support
Helpful, diligent, professional.
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Support
The engineer was very helpful and explained clearly what I needed to do. He has assisted me on a few occasions regarding PDM and always gives clear instruction with the issues I have.
Support
Support
Support
Duncan was very helpful to find out the solution for the problem that I was having. He guided me through to sort it out as well.
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Support
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Support
The support engineers at Solid Solutions are well informed & helpful.
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Support
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Support
Robert was friendly, professional and very knowledgeable. He solved my issue quickly.
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Support
Support
The support engineer who dealt with my problem was very reassuring and efficient in resolving the problem.
Support
Support engineer answered my query very promptly and provided the correct solution meet our needs.
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Support
All application engineers were very helpful.
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Support
Support
Tom and the team were very friendly and knowledgeable!
Support
Every issue was addressed swiftly and efficiently, ensuring a smooth resolution.
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Support
Polite and efficient
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Excellent job
Support
Josh is excellent and very patient. He is an asset to the company and I always feel a solution will be found when he takes my support call.
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Support
Wanted to confirm how to push out the Dolidworks settings file to all Dolidworks users when they are not on roaming profiles, SSG confirmed that you can push out via group policy etc
Support
I had questions about Solidworks versions, educational licensing and installation. Technical support from Jason was super fast and knowledgeable. All my issues were resolved quickly, for which thanks.
Support
Great. 👍🏻
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Support
Support
Paul was extremely helpful in finding a swift solution.
Support
Absolutely brilliant, took time to understand the issue with outstanding results
Support
Support Team were excellence. Quick to engage, proactive to follow up, problems resolved
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Support
Speedy response and prompt resolution.
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Very supportive and good knowledge
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Support
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Mr.John Ashton
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Support
The communication was perfect, very timely and gave just the right level of information. Very happy with the support engineer.
Support

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