Software Support

TriMech’s Enterprise Solutions Team brings together experts from Adaptive, Forward Vision, Design Rule, Desktop Engineering, and Majenta Solutions Dassault Systèmes Division to form an elite solutions team.

The team's core function is to use their wealth of experience to deliver enterprise solutions from the Dassault Systèmes portfolio of products and solutions, including CATIA, DELMIA, ENOVIA, SIMULIA and the 3DEXPERIENCE Platform.

Explore the TriMech Enterpise site to find the full portfolio and more information on our offerings.

Get the Support You Need, When You Need it.

Concentrate On Your Core Business

Our Support service enables you to overcome the problems associated with managing a complex design projects, as well as PLM and engineering systems. This service was created so you can focus on your core business rather than any technical issues you’re having.

We act as your own in-house Software Systems Manager – but without adding to your headcount.
We anticipate problems before they occur ensuring you’re getting the full potential from your investment.
Access a wealth of knowledge across all leading CAD, CAE and PLM systems through the Solid Solutions Group.
Telephone, web conference and remote access support delivered promptly.
Reduce your costs and improve efficiency by using our experts.

Ultimately, Business Transformation Team helps to manage your systems in a cost-effective and convenient way, making sure you’re using your software and engineering systems to their maximum potential.

Technical Support

Training Courses

Need Your Questions Answering?

How does our Support work?

Our Business Transformation team gives you access to our skills on a contract basis and covers all aspects including – Application Software, Operating Systems and any other issues you may be facing.

Designed to give you peace of mind that your CAD/CAM, Engineering, PLM and IT Systems are functioning properly and used to their full potential.

We diagnose faults, liaise with suppliers, and suggest ways that you could be getting more from your technology. In short, everything that you’d get from a progressive in-house Software Systems Manager on an ‘as needed’ basis.

Get in touch today to purchase a Support package.

These Support hours can be used for:

Logged helpdesk calls to the Business transformation support staff ensuring you get the right expert to assist your needs.
On-site support by one of our experienced engineers
Telephone and remote access support Monday to Friday
Attendance at our Training course
Specialist skills such as Modelling of customer parts, Custom scripting, PLM Installation and Customisation, FE Analysis, Production of NC machining programs and Post Processor creation and modification

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Frequently Asked Questions

What does the Business Transformation Team Do?

The Business Transformation team are a specialist team dedicated to helping organisations streamline their processes, eliminate silos, and realise efficiencies to build a more productive, and profitable business.

How does Business Transformation Work?

This process is all about disussion and common understanding. We use our experience, knowledge and depth of technical skills to enable your company to implement best practiced solutions. Our aim is to enable you to make changes to processes, people & systems to realise your vision at a pace that suits your business and enables you to benefit from a return on investment in a scalable, affordable and measurable process.

We have a process that helps you uncover, define and articulate the steps we need to take to succeed. Through uncovering the key requirements and identifying the measurable milestones we need to reach we can design, deploy and support advanced data management changes in a scalable way.

How can I get in touch?

Sales Enquiries: BT-Sales@solidsolutions.ie

Technical Support: BT-Support@solidsolutions.ie

Ready to find out more?

Whether you’re making products for use on a construction site, designing the building or managing the construction process, it’s likely you’re doing one of the hundreds of processes that we could help make run better: more efficiently and at a lower cost.

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Software Support

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