Trimech-Main-Site-Group-Navigation Trimech-Main-Site-Group-Navigation Trimech-Main-Site-Group-Navigation Solid-Solutions-Group-Navigation Javelin-Group-Navigation Solid-Print-Group-Navigation 3DPRINTUK-Group-Navigation Trimech-Enterprise-Solutions-Group-Navigation Trimech-Enterprise-Solutions-Group-Navigation Trimech-Advanced-Manufacturing-Group-Navigation Trimech-Staffing-Solutions-Group-Navigation
With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
x
Search

SOLIDWORKS

Customer Feedback

Feefo logo
We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Drawings Training
Again, Rufus was our teacher throughout the course and made the course easy to pick up and interesting.
Flow Simulation Training
Ashley was helpful and knowledgeable in solidworks and flow simulation, and was able to help when I ran into difficulties.
Essentials Training
The training was great, out trainer Jess was knowledgeable, experienced, engaging and provided clear explanations.
Support
Efficient
Support
Support Engineer I have had help from before. Always knowledgeable and a pleasure to work with.
Electrical Schematics Training
Stephen Burke, the Applications Engineer at Solid Solutions Ireland, delivered an exceptional SolidWorks Electrical training course. His deep knowledge of the software, combined with his clear and patient teaching style, made complex topics accessible and engaging. Stephen ensured that all participants were keeping up with the material and was always willing to address any questions or concerns. His responsiveness extended beyond the training sessions; when I needed assistance accessing my certificate, Stephen provided prompt and helpful support, demonstrating his commitment to excellent customer service. Overall, Stephen's expertise and dedication significantly enhanced my learning experience, leaving me more confident in applying SolidWorks Electrical to my projects.
Support
Support
Support
Sheet Metal Training
Alex was very knowledgeable and was able to answer any any questions I had quickly
Electrical Schematics Training
Duncan Jackson was an excellent instructor. Clearly very knowledgeable and he imparted this knowledge in a patient professional manner
Support
My case was handled by a Connor Bracegirdle, very knowledgeable and a great help, we worked through all the problems I had and if I needed to send them some data I was getting a reply within 24 hours with a fix.
Essentials Training
Support
SolidCAM 2.5D Training
Claire was excellent. Her years in industry and background in teaching was apparent. Would gladly take any course instructed by her again.
Support
PDM Professional Training
I don't think I have meet anyone with more patience than Mark. He was always very helpful, unblocking us from any issues we got into whilst maintaining a very good pace to allow us to finish the course on time.
Sheet Metal Training
Very good.
Flow Simulation Training
CAD Essentials for CAM Users Training
very friendly and incredibly helpful
Support
Fast and effective response.
Assembly Modelling Training
Very knowledgeable on the topic and could discuss real world examples outside of the course material. Very enthusiastic on the subject.
Essentials Training
Amy was very polite, engaging and knowledgeable. Also patient with the many mistakes we made and happy to go through as many examples as we needed. An excellent trainer.
Support
SolidCAM 2.5D Training
Support
Craig and Eoghan, in particular, were extremely helpful. They clearly are prepared and ready to help in every situation.
Support
Support
Visualize Professional Training
He possesses the expertise to assist us with various challenges and informed us about potential tweaks and errors we might encounter, as well as their solutions, which is beneficial.
Support
Noah was excellent
Essentials Training
Dylan was a very knowledgeable and friendly instructor. When I encountered a problem, Dylan would be quick to help and explain the issue clearly. This made me feel confident in my solidworks capabilities by the end of the course
Support
Feedback Response: Hi, thank you for taking the time to provide feedback here. I am sorry that you may not have been satisfied by your recent support experience and will contact you directly to better understand your feedback.
Many thanks
Ed Mellin
Customer Support Manager
Essentials Training
Support
Advanced Part Modelling Training
Franklin was a great instructor, so helpful, patient and full of great tips and tricks. Thank you for a great week of learning!
Essentials Training
Very patient and helpful. Easy to talk to and had an extremely strong knowledge of the software. No ask was too much and he was more than happy to go back over certain aspects of the course. Kept it fun and interesting which was most important for me.
DraftSight Essentials Training
Claire is an excellent trainer, with real experience.
Claire managed to navigate through all the obstacles in her path; to deliver the course.A
DraftSight Essentials Training
Advanced Part Modelling Training
Franklin was very helpful and didn't go through the examples too fast. He would help as soon as there was an issue.
Essentials Training
Support
Support
Very professional.
Very patient.
Very helpful.
Support
Excellent
Support
Support
Advanced Part Modelling Training
Second time of having Charlotte as the trainer and have been highly impressed both times with the knowledge and thoroughness of delivery.
Electrical Schematics Training
Our course trainer appeared to know his way around the software, based on the course documentation however there were instances when we were making him aware of certain things and he appeared to not know about what we were saying.

He was constantly talking very fast and I had to constantly telling him to slow down as he had done something and as we were trying to follow him we hadn't seen what he had done to get to the next screen and asked him to slow down and tell us what he did as he was rushing through it.
Feedback Response: Hello, Thank you for taking the time to leave feedback, all feedback is appreciated, I am sorry this was no the great learning expereince we expect. I will on your comments about the manual to SOLDIWORKS who write these and follow up with you over email| Lauren Training Desk Manager
Support
Mould Design Training
The instructor was really friendly clear and supportive within the mould tools course.

 Solid Solutions | Trimech Group

MENU
Terms and Conditions | Privacy Policy | Modern Slavery Policy
©2025 Solid Solutions Management Ltd | Website by Zarr
Top