Working From Home

TriMech’s Enterprise Solutions Team brings together experts from Adaptive, Forward Vision, Design Rule, Desktop Engineering, and Majenta Solutions Dassault Systèmes Division to form an elite solutions team.

The team's core function is to use their wealth of experience to deliver enterprise solutions from the Dassault Systèmes portfolio of products and solutions, including CATIA, DELMIA, ENOVIA, SIMULIA and the 3DEXPERIENCE Platform.

Explore the TriMech Enterpise site to find the full portfolio and more information on our offerings.

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Latest Updates

We are regularly updating our advice and FAQs for our customers on COVID-19 here. We will constantly update this page to answer any new FAQs or show our response to new government announcements and subsequent guidance from health authorities.

Solid Solutions and our customer support helpline continue to remain fully open and operational. We have the appropriate measures in place and remain fully operational with all our teams available to support our customers over the phone and via email.

We are closely monitoring the situation in all our offices and will update our guidance as when necessary via this page and by directly communicating with our customers.

Page last updated: 13th December 2021

Frequently Asked Questions

Is Solid Solutions open for business?

The company continues to follow the government guidance and is fully open for business. We have the appropriate measures in place with all our teams available to support our customers over the phone and via email and our training courses are continuing to run via in-person or virtual classroom sessions.

What are the contact details for customer support?

Our lines will remain open and operational as our staff are fully set up to work from home.

Our support team will be contactable from Monday to Friday between 08:00 and 17:30

United Kingdom: 01 297 4440

Ireland: 01 297 4440

If you prefer to send us a message, we are more than happy to help and can be reached via our support Email:

support@solidsolutions.ie

Are training sessions, customer events & other learning sessions happening?

Yes, you can attend our training courses in-person or virtually. Solid Solutions have resumed classroom training since 17th May 2021 with COVID-19 secure measures in place. We will continue to monitor the guidance from government and health authoritise and will notify customers driectly of any changes to our operations.

Right now we have limited time offers on our training courses and software, contact us to learn more. Please visit our Classroom Training pages to see the safety procedures we have in place. Our virtual schedule will continue to be available for anyone who wishes to continue to learn remotely.

WORKING FROM HOME WITH SOLIDWORKS

Click here for tips and techniques on how to work from home using your SOLIDWORKS licence. Please note you may need help from your IT department to enable remote access.

DATA MANAGEMENT (PDM) REMOTE ACCESS

If you are a SOLIDWORKS PDM user, there are a few things you will want to consider when working remotely.

TRAINING

Find out the latest information on classroom and on-site courses, online training and certification exams.

WEBCAST SCHEDULE

Stay productive by watching our webinars on all things SOLIDWORKS and take the opportunity to ask questions to our experts.

View Webcasts

WORKING FROM HOME WITH SOLIDWORKS ELECTRICAL/PCB

If you are a SOLIDWORKS Electrical or PCB user working remotely, there are a few things you will want to consider. Click to review the key considerations.

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WORKING FROM HOME

WE CONTINUE TO OPERATE BUSINESS AS USUAL